The influence of telematics on driver behaviour

Telematics provide fleet managers with a wealth of information which ultimately saves costs and makes our roads safer.

The combination of modern engines and telematics to positively influence driver behaviour means companies can save hundreds of pounds on their fuel bills and on other motoring expenses.

Monitoring drivers has ditched its Big Brother image, and now plays a vital part in helping companies manage its fleets. From ensuring vehicles are not used out-of-hours to identifying drivers with bad driving habits, there are many positive aspects of driver monitoring, particularly around Duty of Care.

One Hubio client Skilled Labour Services (Southern) Ltd, which provide construction teams complete with van to developments across the south, has saved 15% on its monthly fuel bill after implementing its Hubio telematics. The £600 a month saving on fuel is a result of installing telematics in each of its vans which has enabled managing director Richard Allen to track where any of its vans are at any given point, This makes it easy to establish those being used for private mileage and to monitor driver behaviour which affects fuel consumption.

Meanwhile, Carlsberg UK has saved £568,687 and 502,549 litres of fuel since 2011 after the Energy Savings Trust undertook its ‘Green Fleet Review’ of its fleet of 296 vehicles . The environmental impact is also huge with 1,346 fewer tonnes of CO2 pumped into the atmosphere as a result.

With evidence suggesting fuel efficient driving does not increase journey times, telematics helps educate drivers by providing the information fleet managers need to illustrate how savings can be made.

The RAC’s Telematics Report 2016 found a huge increase in the use of telematics up from 38% in the 2015 survey to 65% in 2016.

Businesses are using telematics for a variety of purposes, according to the RAC research:

  • 80% for staff vehicle tracking
  • 54% to monitor driving behaviour for training purposes
  • 47% for accurate mileage reports for tax and expenses purposes
  • 44% for supporting customer service by monitoring delivery vehicle progress
  • 37% for monitoring a vehicle’s ‘health’

To find out how telematics can help you improve your driver’s behaviour click here and make sure you look out for the next in the series of our driving behaviour blog.


How telematics can protect your drivers, your assets and even lower costs- Part 2

Part II: Don’t be a ‘Crash for Cash’ victim

‘Crash for Cash’ insurance scams cost the sector a massive £340 million a year with companies often finding themselves the target of criminal gangs.

Whilst most footage from dash-cams will be used as supporting evidence in legitimate incidents, as discussed in our previous blog, companies, particularly those with branded vehicles, are increasingly the targets of criminal gangs.

As part of a company or large group, the reasoning is that the vehicles are not just insured but claims will automatically be rubber stamped as part of a process and the claim will not be as vigorously defended as it would with a private motorist.

Companies fight crime by installing cameras 

However, companies are now wise to the scamming and are fighting back by installing cameras with some recent high profile cases seeing perpetrators facing the full brunt of the law.

Recording high quality imagery even in low light, the footage is automatically uploaded to the cloud and onto the Hubio fleet manager platform which means an SD card isn’t required saving time and also in the event of a ‘crash for cash’ scam prevents evidence being lost should the perpetrators spot the dashboard camera and make a grab for the equipment.

The Insurance Fraud Bureau (IFB) recently landed its 500th conviction in May this year  against a criminal gang which had deliberately caused a crash in Warwickshire and made multiple claims to insurance companies for fake injuries, vehicle damage and solicitor costs.

‘Crash for cash’ incidents are a nationwide problem, but the IFB has identified the top 10 postcodes where the scam is particularly prevalent. Dominated by postcodes in Birmingham (six) and Bradford (three) with one Bolton postcode making its way onto the list, drivers are warned to be particularly vigilant when driving in these locations.

However, locations in the top 20 also include postcodes in north London, Ilford, Enfield, Manchester, Halifax and Liverpool.

For added driver safety, the camera includes a panic button which the driver can use if they feel they are in any danger.

Contact Hubio to find out how its sophisticated telematics system with 3G camera can help protect your fleet and your drivers.

Source: Crime Stoppers , Crash for Crime


How telematics can protect your drivers, your assets and even lower costs- Part 1

Part I: Letting the evidence speak for itself

Increasingly, companies are reporting how vehicle cameras have helped them successfully defend against insurance claims.

Other than negotiation and comparing quotes, the only way to lower costs is to have fewer claims or to manage the claims more efficiently. One of the best ways to reduce claims is to collate supporting evidence which categorically shows your driver was not at fault. Cue the vehicle camera!

Hubio’s most advanced telematics system incorporates GPS vehicle tracking and driver behaviour monitoring, along with an integrated 3G camera ensuring any incident is captured on film. The film can be used as evidence should an incident occur and can reduce the likelihood of a 50-50 when insurance companies agree to take on board their own driver’s costs if blame can’t be attributed to one driver.

According to a Fleet News poll, 69% of respondents said they would consider using a dash-cam and 15% had already installed the technology. An increasing number of fleets are opting for self-insured premiums to help reduce mounting costs, the camera is fast becoming a vital piece of equipment to protect assets and it is increasingly helping resolve insurance disputes.

With the majority of larger fleets being self-insured, the camera plays a vital role in providing filmed assets to support the First Notification of Loss (FNOL). The assets help support and speed up taking control of the vehicle recovery and repairs which is vital in keeping incident management costs down.

Find out how Hubio’s systems can help you keep track of your fleet, monitor driver behaviour to identify any training requirements and, crucially, provide supporting evidence in insurance claims and driver accidents.

Hubio launches integrated 3G camera and telematics tracking unit for car, van and truck fleets

  • 3G camera is one of the world’s most accurate
  • Video footage helps support fleets speed up FNOL claims
  • New platform offers fleets a mobile App, faster access to reports and driver coaching

Hubio Fleet has launched its new integrated 3G vehicle camera and tracking unit to coincide with a complete upgrade of its Fleet Manager platform.

The unit which is suitable for installation in a car, van or truck combines all the benefit of a telematics unit with GPS vehicle tracking and driver behaviour monitoring, with a high quality camera all in one unit. It ensures an incident is captured on film to help protect the fleet industry against the growing problem of staged accidents which is increasing insurance premiums.

It records high quality images, even in low light conditions, which are automatically uploaded via the Cloud to the Fleet Manager platform over a private 3G network. This reduces the need to retrieve footage from an SD card, which speeds up the time it takes to view an incident and start the First Notification of Loss FNOL process.

Small enough to be mounted on the windscreen under the rear view mirror or on top of a vehicle dash it also provides drivers with a panic button which can be used in the event of a personal concern or emergency.

“Our 3G unit has been developed to provide a powerful range of tracking services with video imagery to the fleet manager while being quick and easy to install,” explained Russell Olive, Hubio Fleet’s general manager.

“With the majority of larger fleets being self insured the camera plays a vital role in providing filmed assets to support the First Notification of Loss. The assets help support and speed up taking control of the vehicle recovery and repair which is vital in helping keep incident management costs down. Video footage can also support fleets if a claim reaches court,” he added.

Hubio’s upgraded Fleet Manager platform includes increased functionality including driver coaching tools to help address persistent offenders, a customisable tool bar to quickly enable users to access fleet reports, and a mobile App which enables fleet managers to keep an eye on vehicles while they are away from the office via their smart phone.

Hubio keeps the Carter Haulage & Storage fleet on the right track

Vehicle tracking has played a key factor in the successful operation of this Norfolk haulage company for over a decade

A Norfolk based haulage company is celebrating 10 years of using vehicle tracking by installing the latest version of Hubio Fleet’s web based fleet tracking system.

Carter Haulage & Storage runs a mixed fleet of 28 trucks and over 80 trailers from its headquarters near King’s Lynn, west Norfolk, ranging from 44 to 150 tonnes GVW.

High value fleet management

The 44-tonne trucks are used for general haulage and carry onions, potatoes and sugar beet depending on the season. The Carter Haulage fleet also comprises high value and highly specialist low loaders and semi low loaders. These support customers in the UK and Europe with a specialist service for the movement of abnormal loads and machinery.

This high value fleet means Carter Haulage use Hubio Track and Trace for tracking its vehicles and their loads in real time which also enables them to keep customers informed of estimated consignment arrival times. Customer peace of mind has been a key factor in Carter continually using vehicle tracking across its fleet.

Hubio Track and Trace enables fleets to identify the last known position of each vehicle and its journey history as well as capturing key data such as idling times, out of hour’s usage and utilisation of auxiliary devices such as cranes which feature on some of the Carter Haulage fleet. It guarantees around the clock asset management, even when the vehicles make an occasional trip abroad.

Efficiently managing drivers

For Carter Haulage, its drivers are as valuable to the business as its vehicles, with its heavy haulage service employing some of the most highly trained drivers in the country to STGO level.

Carter Haulage’s director Carl Carter says he is paying attention to the Hubio driver scoreboards that monitor his driver’s behaviour.

He said: “We have 30 drivers on our books and they represent the company extremely well. Drivers are used to working in vehicles that have tracking and so far we haven’t had any red alerts in the past 12 months,” he added.

Catering for individual customer needs

Hubio is intent on providing customers with technology features that meet their individual requirements. When Carl spoke to the Hubio customer service team and requested an arrow to be placed against a vehicle on the map screen to show its direction of travel it was quickly added.

“I’m really pleased that Hubio Fleet took my suggestion on board and added an arrow. It saves time for me at a glance to know which direction my vehicles are travelling in. We carry 240,000 tonnes of sugar beet in the 24-week season and making sure I can divert a driver or reschedule a load quickly and efficiently is vital to optimise our vehicle fleet,” he said.

Hubio Fleet recently launched its integrated 3G video camera and vehicle tracking unit which transmits high quality images via the Cloud of a driving incident directly to its Fleet platform. It can immediately support an operator’s claim with First Notification of Loss (FNOL) in the event of an accident.

Carl is considering trialling the new Hubio Fleet 3G video camera system on the Carter Haulage fleet. He said: “I have cameras fitted on some of my other vehicles. They certainly help support those drivers who are travelling in and around town and city centres.”

Hubio Fleet’s general manager Russell Olive is excited to work with forward thinking truck fleets like Carter Haulage. He said: “Carl and his fellow directors run a highly professional and well run transport operation, and they value the support that vehicle tracking can provide in managing their vehicles, loads and drivers to optimise efficiencies. It’s great to see how their customers also value vehicle tracking. We wish them well in their next decade of vehicle tracking use,” he added.

To find out more about the new features please click here.